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Therefore, the fresh criticism try refused due to the lack of cooperation of the player. He’d in past times received their payouts with no condition and you can desired help allege his left fund. Once thorough correspondence for the Complaints Team, the new gambling enterprise reimbursed his in the past confiscated winnings from €369.56 returning to their playing membership. The challenge are solved, as well as the user indicated gratitude to the service received. The player away from Germany had requested a detachment lower than a couple days prior to submission which complaint. The new Problems Team got approved the brand new reduce and told the player that detachment process usually takes time because of KYC verification otherwise highest amounts out of needs.
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